Comments on: Twelve Steps Will Not Cut It

By: KF

KF — Wed, 17 May 2006 22:49:14 +0000

I am due for a consumer-electronics and/or customer-service rant, I think. For those just tuning in, you’ve missed:

-- the tale of the Sony home theater system

-- the FTD episode

Have there been others? Perhaps what was so frustrating about this last batch of techno-trouble was that there was nothing blogworthy in it whatsoever. The Internet broke, and nobody fixed it for a couple of days. And there wasn’t anybody who really deserved to be fussed at about it. And then, once the Internet got fixed, my access to my school servers crapped out, but it turns out that that wasn’t terribly interesting either; once I figured out that the servers themselves weren’t down, it was just a matter of getting our very helpful admin to figure out why the firewall suddenly thought I was an intruder. I’m not sure he knows why it happened, but he at least got my access working again, and that’s all I was really after.

Please wish me no consumer nightmares until after I get safely re-settled in Claremont, okay?

P.S. The answers to all of the questions in the post are basically “not anywhere near as long as it ought to.”

By: Francois Lachance

Francois Lachance — Wed, 17 May 2006 18:06:27 +0000

Weren’t you due for one of those “return of defective toaster” entries? The last I recall was Sony. I do like the interrogative mood of this particular tale. Adds a note of supsense…

By: KF

KF — Wed, 17 May 2006 17:21:29 +0000

Even better—the cluster is not down at all. But something has happened that is causing the firewall to block me. So it’s totally personal. And I am not amused.

By: KF

KF — Wed, 17 May 2006 13:07:11 +0000

So the Internet got fixed, just in time for the cluster from which my school email is served to go down. Which it has been for something like 15 hours now. Which is making me completely crazy. If you need to get ahold of me, use the address here for the time being.