Things I Have Learned from Other People’s Use of My Email Address

Kevin Fitzpatrick’s monthly AT&T Wireless bill is creeping higher month by month, and unless he’s got family members on his account, he should probably seek a better plan.

Kevin also apparently had some serious damage to his 2013 Dodge, but his insurance company seems to be all over it.

Kathleen Fitzpatrick got a great deal on some lovely clothes at Nordstrom Rack in Eatontown, wherever that is, but she’s not going to be getting a copy of her receipt.

Kathy Fitzpatrick’s mum, Mary, is super sweet, and I hope their upcoming trip goes wonderfully.

K. Fitzpatrick found a better deal on a Samsung Galaxy Tablet than what JohnLewis.com was offering, but JohnLewis.com did the right thing and matched it. Or would have, had she gotten the message instead of me.

Another K. Fitzpatrick and her husband have a really nice financial advisor, who reached out to them for a review to start the new year. I am glad her husband got the message but wish he’d noticed that his wife’s email address was wrong before replying-all.

And yet another K. Fitzpatrick’s nursing license renewal application has been received by the Tennessee Department of Health. Registered nurses are the best, and the Tennessee Department of Health is awesome too, as they’re the ONLY organization that has ever worked to track the correct email address of the correct K. Fitzpatrick down. Rock on, TN Health.

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I will admit to being somewhat facetious in detailing the above, and I’ll also acknowledge that some of the misdirected email messages I get are the result of sender typos (see Kathy Fitzpatrick’s mum). That’s going to happen. But other instances of this problem are much more concerning. After several months of trying to notify someone about the problem, I am still receiving Kevin Fitzpatrick’s AT&T bill, as well as notices of when he’s paid, and because of that I know his account number and the last four digits of his credit card. And then there’s the teen several years back who signed up for a series of MySpace-like social networks using my email address, which proceeded to bombard me with notifications about her activity within the sites, in way more detail than I would have wanted.

The bottom line is that this is not safe. That a mistake can result in a stranger receiving all kinds of personal information about you points to a major flaw in many of the systems with which we interact today. And what’s worse is that in many cases this information leak is avoidable: if AT&T or any of the other sites and networks that have started sending me someone else’s information were to require email verification before employing user-provided addresses, they’d take an enormous step toward securing their users’ privacy.

I have undoubtedly mistyped my email address on several web-based forms. Kevin Fitzpatrick may well know more about me than I would like. All the more reason to find it astonishing that such a basic flaw in internet-based communication seems to be getting worse rather than better.

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