Hi. You guys are moving me, and I’m trying to get some information about where my stuff is.
— Today’s the last day of my delivery window. And I got a call yesterday telling me that the driver would be showing up with my stuff this morning, between 9 and 12.
— It’s now 2:00.
— Okay. [Faintly disguised annoyance, accompanied by much clicking in the background.] Your delivery is complete.
— It says here that your delivery has been made.
— That’s not possible. I’m standing here in my apartment, where I’ve been since 8 this morning, and my stuff is not here. There has been no delivery.
— Yes, there has. Your stuff was delivered to [name deleted] Van and Storage.
— No. It wasn’t supposed to go there. It was supposed to come here.
— Well, you need to take that up with the broker. They sent it to [name deleted] Van and Storage.
— No. I told them and I told you the address here.
— Yes, well, it was delivered to [name deleted] Van and Storage, at [address deleted].
— But that’s my address.
— That is the address of my apartment, where I am currently standing, and where my stuff is not.
— [Annoyed and befuddled silence.] Let me call you back.
[A long period of waiting, accompanied by heart palpitations and the serious urge to drink heavily.]
— Hi. It’s [name deleted]. Your driver is on the way. He’s just stuck in traffic.
— So my stuff hasn’t been delivered after all.
— No. There was a change of driver, so they marked the stuff as delivered for some reason.
— A change of driver?
— Well, yes. [Embarrassed pause.] The first driver sort of quit.
— Yeah. And they had to send another driver out to recover the truck in Vegas. But he’ll be there soon. I promise.